We Manage Your Network Round The Clock
Monitoring from our Network Operations Centre (NOC) we keep track of world events that may affect network flow and quickly take remedial steps to counter these problems to keep your network perpetually seamless. From monitoring alerts and reporting to even troubleshooting, our service works end to end. This commitment and monitoring allows us to optimise your network performance, study customers’ monthly trends and generate analysis. We are committed to respond to any network discrepancy within 15 minutes and respond to repairs within 4 hours.
Growing Together, Building Relationships
We understand the need for personalised service. Apart from getting together with our customers on how best to provide service to them, we provide certified training to our clients allowing them a broader understanding of what they can do on the spot when a problem is detected before we come in to rectify the situation. We identify areas and issues that require validation and verification in various departments within the client’s office.
We Are Here For You
We have a dedicated team of professionals with the responsibility of ensuring each and every need of our clients, regardless of time or day is met with full satisfaction. These professionals understand the client’s needs and act as a first point of contact. This specialised team allows clients easy access to us and allow us to give our clients better service.